FurMinder support

Email rejesthm@gmail.com from the email address used for your FurMinder account. To help us respond faster, include:

• The email address on your FurMinder account.
• Your device and platform, iOS or Android.
• Your app version, if known.
• A short description of the issue and what you expected to happen.

Email support

• Trouble signing in, resetting your password, or updating your profile.
• Questions about syncing pets, reminders, records, or gallery items across devices.
• To delete your account and associated app data, see /account-deletion.

• Care reminders or clinic service updates not arriving as expected.
• Enabling or adjusting notification permissions on your device.
• Reminder times, schedules, or repeat settings behaving unexpectedly.

• Connecting your pets to a clinic, or scanning a clinic QR code.
• Reviewing or removing pet-sharing permissions with a connected clinic.
• Questions about owner-visible clinic records and service updates.

• Restoring a Premium purchase or verifying entitlement status.
• Billing managed by the Apple App Store or Google Play under their own policies.
• Questions about Premium features such as the weekly gallery quota.

For details on how FurMinder handles your data, see the Privacy Policy. To request deletion of your account and app data, see Account deletion.